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Return Policy

Dirt Cheap Stores Returns Policy Our Responsibility to you If the product you buy from Dirt Cheap Stores is faulty or does not match the sample or description we will offer you a repair, exchange or refund within 7 days.# *
When you return a product, it must be in an "as sold" condition, including all packaging, instruction manuals and accessories.

Keep Your Receipt

It is always easier to provide a repair, exchange or refund if you have a receipt

Without a receipt

If you do not have a receipt, identification showing your name, address and signature will be required to locate your computerized receipt. Please note that we are only able to reprint receipts for products purchased within a 6 month period. Refunds on products within 7 days without a receipt may be by cheque mailed to your home address within 10 working days. Dirt Cheap Stores is not obliged to give you a repair, exchange or refund if you change your mind after purchase. Choose carefully, particularly when purchasing the following lines. If sealed do not open!

# Exclusions

Printer Cartridges, DVDs CDs & Computer Software We cannot give you an exchange or refund if the seal has been broken * Special Procedures for certain products Mobile phones, Electrical Products & Photographic Equipment that are faulty, unfit for purpose or do not comply with sample or description. Dirt Cheap Stores will send the product to the manufacturer for assessment. We will provide you with a repair, exchange or refund if the manufacturer confirms that the product is faulty, unfit for purpose or does not comply with a sample or description. You must provide a receipt or proof of purchase for the manufacturer warranty purposes.

Desktops & Notebooks/Laptops that are faulty, unfit for purpose or do not comply with sample or description. Computer Manufacturers offer a direct warranty service for end users. We recommend that you contact the Manufacturers customer care hotline and returning your product directly to the manufacturer. You must provide a receipt or proof of purchase for manufacturers warranty purposes. Dirt Cheap Stores will send the product to the manufacturer to repair the product or advise us to offer you an exchange or refund. In the unlikely event that your product develops a fault during the manufacturers warranty, we will gladly forward your product to the manufacturer for repair. We will request a fee to cover insurance for the product during transportation. Should you choose not to pay the fee, you will not hold us responsible for any loss or damage to the product whilst in transit.

For any return you will need to obtain a return authorisation from our company. Please do not return any items without our Return Authorisation (Number). We do not accept responsibility for items returned without our Return Authorisation.
When returning goods to us please send the goods via registered post with insurance or an alternative insured means as we will not take responsibility for any items that are lost / stolen or damaged being returned to us.

To view the return authorisation request form you will need to have Adobe Reader or similar product capable of displaying a PDF file installed on your computer, if you do not have this installed please click the icon below to get a free download of Adobe Reader.

We carry the latest digital cameras (DSC) from Canon PowerShot and Ixus, Nikon Coolpix, Sony CyberShot, Pentax Optio, Olympus Stylus, MJU, Tough and FE, Ricoh Caplio and Digital, Casio Exilim, Fuji Film Finepix and Panasonic Lumix. We also have the latest Digital SLR (DSLR) cameras from Sony Alpha, Canon EOS, Fuji Film S series, Sigma SD series, Nikon D series, Olympus E series, Panasonic Lumix L series and Pentax K series, plus we have all accessories including lenses from Canon EF, EFS and L lenses, Nikon G, DX, ED and MF Lenses, Pentax SMC Lenses, Sigma EX, DG and APO Lenses and Tamron XR, Di and SP Lenses Flashes, flash guns, speedlites and speedlights from Canon Speedlites and Olympus Flash guns while we also have a huge range of Digital video cameras and camcorders including Mini DV, DVD, HDD, Standard Definition (SD) and High Definition (HD) cameras form Canon DVD, Mini DV and HD, JVC Mini DV, HD and HDD, Panasonic Mini DV, DVD and HDD, Sony Mini DV, DVD, HDD and HD this makes us your one stop shop for all your digital imaging needs.

Don’t forget the little extras you need to protect your new equipment like Lowepro bags and the most important thing of all is the memory card to store those treasured memories, we have digital media memory cards from Kingston and Sandisk for formats such as Compact flash (CF), Secure Digital (SD), XD and Memory Stick (MS) so check out the wide range of digital cameras and equipment you can compare and review all these brands latest products for your self right here.

We also carry a large range of Notebooks, Laptops and Computers form ASUS Laptops, Hewlett Packard (HP) Laptops, Fujitsu Laptops, and Apple Macs including MacBook, MacBook Pro, Mac mini and IMac.GPS navigation systems from TomTom GPS systems and Navman GPS systems Mobile phones from Nokia Communications, Sony Ericsson, Motorola, ASUS Converged devices, O2 Converged devices, Hewlett Packard (HP) Converged devices, Imate Converged devices, LG Electronics and Palm Converged devices and Personal Data Assistants (PDA’s) and converged devices form ASUS PDAs, Hewlett Packard (HP) PDAs, Imate PDAs, Nokia Converged devices and O2 PDAs and LCD televisions (TV’s) for your viewing pleasure from Sony Bravia, Sharp Aquos, JVC LCD TVs and Fujitsu Deskpower and MP3 music players from Apple including the Ipod Nano, Ipod Shuffle and Ipod Video and Iriver, With products, brands and ranges this big you don’t need to go any where else.

Don’t forget when you shop with Dirt Cheap you get great prices, great advice and best of all you save lots of money, so take the worry out of your shopping forget JB Hi-Fi, Harvey Norman, Bing Lee, Dick Smith Electronics (DSE), The Good Guys, Strathfield, Teds, Clive peters, Digital City, Digital House, Retravision, Tandy, Camera store, Digital Rev or even Camera House, we carry a complete range from all manufactures in our digital camera warehouse which is located in the Sydney CBD a short walking distance from Town hall or Wynyard train stations.

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Disclaimer: Photographs used on this website are for illustrative purposes only.
Actual items supplied are as described in the text and may vary in appearance.

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