All parcels can be tracked using the Australian Parcel Post ELADS service, however is does take 24 hours to obtain tracking and consignment information from the time the parcel is dispatched.

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Goods purchased from Dirt Cheap Stores / Cameras can be returned within (seven) 7 days of purchase, If found to be faulty due to a manufacturing fault for exchange, refund or repair.

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When placing your order please note that not all goods are always available, although we do try to keep as much product in stock at all times, but due to unforeseen circumstances sometimes we do run out of stock. If an item you have ordered is on backorder a 10% deposit will be charged for the item or items, however this amount is refundable if you choose to cancel your order.

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The Dirt Cheap Stores / Cameras web site provides secure 128 Bit SSL encription for all payment options and personal data, while accecpting all major credit cards, this security feature is provide by COMODO.

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You can browse around our website and make a purchase without becoming a member, however membership does give you the following benefits:

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You can claim a refund of the goods and services tax (GST) and wine equalisation tax (WET) that you pay on goods you buy in Australia. The refund only applies to goods you take with you as hand luggage or wear on to the aircraft or ship when you leave the country.

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If you can’t find an item that you would be interested in on our website, send us an e-mail sales@dirtcheapstores.com.au Chances are, we can supply it at the most competitive price.

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All of our products come with a standard Australian Warranty backed by Nationwide Autherised Service centres.
We also offer Exteneded Warranty options with all products listed on our website

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Since we don’t have a shop front, our overheads are much lower than "traditional" brick and mortar retail stores. Hence, we can offer you a substantial saving on the retail price.

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We at Dirt Cheap Stores respect your privacy. We do not sell, rent or loan any identifiable information regarding our customers to any third party. Any information you give us is held with the utmost care and security.

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It's easy to get all the technology and imaging equipment you need for your personal or business use now. Flexirent is only available for purchases of $1000 or more over a 2 year agreement or $500 or more if you take out a 3 year or longer agreement.

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To update your account email address you will need to contact sales@dirtcheapcameras.com.au with your request, the new email address and the current password for your account. Please allow up to 48 hours for our customer service team to update your account. Once your account is updated, the new email address will be required to sign in and all emails regarding future orders will be sent to the new email address.

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To have your account password sent to you, click on the "Retrieve password" link on the sign in and modify your profile page, or directly by visiting our Retrieve password page.

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You can track the status of your order when you are logged in by clicking the Order Status link in the top right corner or side navigation bar of most pages on our site. Here you can track your order as it moves through the various stages of the order process.

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